Ideal for hybrid communication courses, The Communication Playbook is designed to equip students with the tools they need to develop communicative resilience in their personal and public lives, whether face-to-face or virtually. Supported by practical learning activities and exercises, along with discussions of timely topics such as events of extremism, a global pandemic, and the technological and multicultural nature of society, bestselling authors Teri Kwal Gamble and Michael W. Gamble help students navigate the physical and digital realms of communication, enabling them to become clear, confident communicators. The Second Edition includes updated examples, new annotated speeches on up-to-date topics, and greater coverage of how technology and culture influences communication. This title is accompanied by a complete teaching and learning package. Contact your SAGE representative to request a demo. Digital Option / Courseware SAGE Vantage is an intuitive learning platform that integrates quality SAGE textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support. It’s a learning platform you, and your students, will actually love. Learn more. Assignable Video with Assessment Assignable video (available with SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life. Watch a sample video now. LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.
Practical skills for developing successful relationships—both face-to-face and online Written in a conversational style and presented in an innovative handbook format, The Interpersonal Communication Playbook empowers you to take an active role in the development of your communication skills. Best-selling authors Teri Kwal Gamble and Michael Gamble provide you with abundant opportunities to make personal observations, analyze personal experiences, and assess personal growth across interpersonal contexts. Offering an array of communication settings for you to practice your skills, this text makes it easy for you to see how relevant theory can be applied to develop and maintain healthy relationships with family, friends, romantic partners, and coworkers. Key Features Insightful, relatable examples and real-world scenarios engage you and encourage you to critically reflect on your own communication dynamics. “Learning objectives at the beginning of each chapter outline key objectives and help you master important concepts and prepare for exams. Opening vignettes introduce the relevance of chapter content through a contemporary example of communication in action, exemplifying chapter themes with engaging and relevant stories. “What Do You Know?” features promotes self-assessment of knowledge and encourages you to address any misconceptions you discover. “Try This” boxes promote active learning and provide you with opportunities to put your skills into practice. “Reflect On This” boxes connect theory with practice—bringing key concepts and ideas to life. “Analyze This” boxes encourage you to apply critical thinking to examples of interpersonal encounters from literature and popular culture. “Connect the Case” features includes chapter-ending cases designed to help you assess interpersonal communication outcomes to help solidify and further develop the skills learned.
This book is for cybersecurity leaders across all industries and organizations. It is intended to bridge the gap between the data center and the board room. This book examines the multitude of communication challenges that CISOs are faced with every day and provides practical tools to identify your audience, tailor your message and master the art of communicating. Poor communication is one of the top reasons that CISOs fail in their roles. By taking the step to work on your communication and soft skills (the two go hand-in-hand), you will hopefully never join their ranks. This is not a “communication theory” book. It provides just enough practical skills and techniques for security leaders to get the job done. Learn fundamental communication skills and how to apply them to day-to-day challenges like communicating with your peers, your team, business leaders and the board of directors. Learn how to produce meaningful metrics and communicate before, during and after an incident. Regardless of your role in Tech, you will find something of value somewhere along the way in this book.
ABC News anchor Dion Lim’s empowering workplace communication strategies for women in any industry “As women, we’re constantly told to speak up, lean in, and be a badass . . . We absolutely should. We must! But we have to execute these things in the right way.” In a fast-paced world where opportunities appear—and shift—at a moment’s notice, how you communicate can, quite simply, make or break your career. Your work environment today includes a diverse array of people and personalities. The ability to interact with all of them, think on your feet, and grab a good opportunity when it’s facing you is the special sauce that will help you achieve your goals. Dion Lim has seen it all. As an Asian-American woman in the hyper-competitive, white—and male—dominated business of TV news, her career path required a powerful blend of street smarts, determination, and a willingness to learn from mistakes—all of which she learned on the job. Today, she’s an ABC anchor in one of the biggest cities in the country. In Make Your Moment, Dion guides you through what she has learned on the career battlefield and what it means for other working women today. She’ll take you through the treacherous—and often entertaining—landscape of the modern workplace, covering virtually every situation you’re likely to experience. From the art of thinking quickly on your feet to #MeToo moments, you’ll learn how to master office politics, make online/social media dynamics (good and bad) work for you, and thrive under pressure. Dion learned how to stay true to herself, so she could find her moment and make it, rising from a local reporter to the national stage. Now it’s your turn.
The Communication Playbook, 1st Edition by Teri Kwal Gamble and Michael W. Gamble presents a practical approach to communication, with a focus on the ways in which diversity, technology, social media, and ethical concerns both enrich and complicate our world. The text applies a new critical thinking framework to its core content, in a user-friendly 16-chapter organization. Students will learn what role communication plays in their lives today, in the classroom, and tomorrow, in the working world. The text explores the ways that communication shapes our public and private identities, and helps students understand what makes communication work across the spectrum of communication channels available to them.
Learn to Love Consistently with Conscious Communication Practices Good communication builds healthy relationships. Hailed by the best-selling relationship author John Gray as, “brimming with wonderful ideas and methods that can help any couple experience a deeper, more profound connection," More Love Less Conflict teaches readers how to communicate effectively and get more out of love. Build your communication skills in a deliberate way. Whether debating with our parents, trying to convince our boss, or romancing our significant other, the importance of communication skills in our day-to-day is undeniable. In fact, good communication is crucial to cultivate happy, healthy relationships. Through conscious strategies, learn how to become a better listener, practice open communication, and handle almost any situation. More intimacy and connection, less frustration and arguments. Love is not some sporadic thing we attain every once in a while―hopefully. To psychotherapist and best-selling author Jonathan Robinson, communication is, like love, something to work on and get better at through conscious practice. Couples in love will learn to engage in crucial conversations, understand unique needs, spot a partner’s triggers, and overcome communication barriers. Communication breakdown. In part one, Robinson introduces ways to build a foundation of love and connection. He supplements this with communication exercises, dedicating the rest of the book to: • Effective communication techniques to understand your partner • Practices to increase love, fun, and affection • Methods designed to specifically decrease conflict If you enjoyed books like Hold Me Tight, Nonviolent Communication, Communication Miracles for Couples, and 4 Essential Keys to Effective Communication in Love, Life, Work―Anywhere!, you’ll love More Love Less Conflict.
In this age of digital communication, getting the right message across clearly is crucial to success. Communicating Effectively, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Build relationships through effective communication Get more done via e-mail Draft pitch perfect letters, memos, and reports Conduct productive conference calls Deliver hard-hitting presentations The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.
The Public Speaking Playbook, Second Edition, shows students how to prepare, practice, and present their public speeches with the highest level of confidence. With a focus on actively building skills, Teri Kwal Gamble and Michael W. Gamble coach students in the fundamentals of the public speaking process, using brief interactive learning modules that allow students to practice—and improve—their public speaking. The highly anticipated Second Edition of this bestselling text features a more inclusive playbook analogy, exposing students to additional arenas—for example, politics, music, and business—to hone their skills and improve their performance. As students master the skills, they are also encouraged to think critically about what it means to “play fair” in public speaking, with a focus on diversity, ethics, and civic engagement.
The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications – or lack thereof. As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink’s book to be an excellent guide to avoiding collecting scar tissue of your own by learning from the scar tissue painfully collected by others.”—Norman R. Augustine, former Chairman and Chief Executive Officer, Lockheed Martin There are few guarantees in business today. Unfortunately, one of them is the inevitability of a crisis having a potentially major effect on your business and your reputation. When your company finds itself in the midst of a crisis, the ripple effects can disrupt lives and business for the foreseeable future if public opinion is not properly shaped and managed. Skillfully managing the perception of the crisis determines the difference between a company’s life or death. Because in the pitched battle between perception and reality, perception always wins. Fortunately, there is a solution. Crisis communications and crisis management legend Steven Fink gives you everything you need to prepare for the inevitable—whether it’s in the form of human error, industrial accidents, criminal behavior, or natural disasters. In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you: UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC PERCEPTION AND REALITY CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS PROTECT YOUR BRAND AND REPUTATION THROUGH CRISES LARGE AND SMALL MAKE WISE, VIGILANT, AND DEFENSIBLE DECISIONS UNDER EXTREME CRISIS-INDUCED STRESS TELL THE TRUTH NO MATTER HOW TEMPTING IT MAY BE TO MISLEAD USE SOCIAL MEDIA OUTLETS TO COMMUNICATE DIRECTLY TO THE PUBLIC ABOUT A CRISIS The explosion of the Internet and, especially, social media, has added a new layer to the business leader’s skill set: the ability to handle a crisis quickly and professionally within moments of its occurrence. Livelihoods depend upon it. With in-depth case studies of Toyota, BP, and Penn State, Crisis Communications provides everything you need to successfully lead your company through today’s rocky landscape of business—where crises large and small loom around every corner, and the lives of businesses and management teams hang in the balance. PRAISE FOR STEVEN FINK’S CRISIS MANAGEMENT “Every major executive in America ought to read at least one book on crisis management. In this way, he or she might be better prepared to deal with the disasters striking organizations at an ever-increasing rate ... The question is: ‘Is Steven Fink’s book one that busy executives ought to read?’ The answer is a resounding yes.”—LOS ANGELES TIMES, FRONT PAGE SUNDAY BOOK REVIEW
"I read Phil's book, Rethink Communication, and it's excellent. I picked up several nuggets of wisdom for myself, and highly recommend it to anyone looking for practical ways to improve their communication. "-John Maxwell The church doesn't have a message problem. The church is facing a message delivery problem. The old communication playbook no longer works. What worked before isn't working anymore. It's time to rethink communication and leverage the greatest opportunities we've ever had to communicate in the church. In Rethink Communication, Phil Bowdle walks through the new reality for what attendance, engagement, and attention look like for the church. Then he offers a practical communication playbook you can use to communicate anything in your church-and actually connect. These practical tips and proven strategies will work regardless of size, staff, or budget. Communication has been overlooked for far too long in the church. It's time for that to change. It's time to rethink communication for the church.