Publisher: American Society for Training and Development
Category: Business & Economics
Unlock the Potential in Your Employee Survey You spend months crafting the right survey questions and planning how to share the results with senior leaders and managers. Then you anxiously anticipate the responses. But once the data trickle in, nothing happens, no one acts, and your employees wait and wait for change. What happened? When did the survey become just another “check the box” task for HR to administer and employees to fill out? In Engaging the Workplace: Using Surveys to Spark Change, Sarah R. Johnson has scanned the diminishing state of the organizational survey and reached a profound, yet simple, conclusion: Companies don’t know why they want to conduct a survey and how they plan to act on its results. As the big data movement took off, companies and their HR departments sought to capture, measure, and evaluate whatever data they could get their hands on. This led to more surveys—annual, semiannual, quarterly, pulse—all in the name of compiling more information and driving an engagement score. In theory, leaders could look at these frequent snapshots of how their employees were doing and determine what actions to take. But this increase in data has instead produced gridlock. Leaders put off next steps until the next survey and its results arrive, while employees lose faith in the survey’s potential to make a difference. With Engaging the Workplace, you can relaunch your survey process. When executed properly, the survey can enable leaders to make decisions based on data, rather than on fads, trends, or guesses. This means baking action planning into its design and ditching the one-size-fits-all trend in survey administration. After all, your company is not like any other. Use the survey to support the people analytics program you need and drive organizational excellence.
Grounded in 25 years of research and practical experience, this book shows how to create engaging work environments and practices that harness employees’ energy and talents toward achieving organizational goals, while enhancing workers’ motivation and well-being. Creating and sustaining high functioning work environments lies at the core of management practice, and employee engagement is a key element in shaping these workplaces – and a significant challenge for business leaders. Academic researchers and practitioners have tackled the topic, but a chasm exists between these perspectives: academics tend to emphasize theory over problem-solving, while practitioners tend to rely on formulaic approaches and experience, rather than empirically tested theoretical frameworks. Thought leader, accomplished CEO, and organizational development consultant Nicos Rossides bridges this gap, exploring the complexity and fragmented nature of the academic literature and offering insight into practitioner approaches used by research and consulting organizations. He also presents his own conceptual framework that he has built over the years and is meant to be customized to specific organizational contexts. This insightful book will be of great interest to CEOs, board members and line managers across industries, as well as HR/OD practitioners and students, especially those who wish to learn how to apply time-tested intervention strategies to the workplace engagement challenge.
Strengthen workforce and employee engagement in today’s “new normal” organizational environment! Today’s workforces, today’s companies, and today’s business environments have all changed radically: even if the economy improves, companies will stay lean, and continue to rely heavily on contingent workforces. Engagement is more crucial than ever, but old approaches to achieving it simply no longer work. In Practices for Engaging the 21st Century Workforce , Bill Castellano presents a comprehensive, innovative model of engagement that responds to today’s new realities, and helps you anticipate tomorrow’s. Drawing on 25+ years as a pioneering HR innovator, practitioner, and researcher, Castellano offers a crystal-clear definition of engagement, identifies its real drivers, and specifies achievable strategic outcomes of engagement. He presents powerful new research on how to engage today’s multidimensional and changing workforce, in an environment that’s as complex as today’s workers are. You’ll learn how to develop adaptable organizational structures and multidimensional HR management systems tailored to the needs of today’s workforces: systems that not only strengthen engagement but also deliver the business performance benefits promised by greater engagement. Throughout, Castellano supports his insights with profiles and case studies from many of the world’s leading organizations, including IBM, Ernst & Young, Google, SAS, Whole Foods, American Express, Colgate-Palmolive, and ARDEC (US Military R&D Center). An indispensable resource for every HR leader, strategist, practitioner, and student.
This milestone handbook brings together an impressive collection of international contributions on micro research in organizational behavior. Focusing on core micro organizational behaviour issues, chapters cover key themes such as individual and group behaviour. The SAGE Handbook of Organizational Behavior Volume One provides students and scholars with an insightful and wide reaching survey of the current state of the field and is an indespensible road map to the subject area. The SAGE Handbook of Organizational Behavior Volume Two edited by Stewart R Clegg and Cary L Cooper draws together contributions from leading macro organizational behaviour scholars.
This report, OECD Skills Strategy Poland: Assessment and Recommendations, identifies opportunities and recommends actions to make the education system more reponsive to labour market needs, foster participation in adult learning, increase the use of skills in workplaces and strengthen the governance of the skills system in Poland.
Updated with an exciting new chapter on political crime that highlights the debated connections between crime and politics, the Third Edition of White-Collar Crime: A Systems Approach provides students with a comprehensive introduction to the most important topics within white-collar crime. Brian K. Payne provides a theoretical framework and context for students to explore white-collar crime as a crime problem, a criminal justice problem, and a social problem. By introducing the topics within a systems-focused framework, Payne encourages students to examine the many types of white-collar crime as well as the various systems for responding to white-collar crime. Included with this text The online resources for your text are available via the password-protected Instructor Resource Site. Learn more.
The International Handbook of Research in Professional and Practice-based Learning discusses what constitutes professionalism, examines the concepts and practices of professional and practice-based learning, including associated research traditions and educational provisions. It also explores professional learning in institutions of higher and vocational education as well the practice settings where professionals work and learn, focusing on both initial and ongoing development and how that learning is assessed. The Handbook features research from expert contributors in education, studies of the professions, and accounts of research methodologies from a range of informing disciplines. It is organized in two parts. The first part sets out conceptions of professionalism at work, how professions, work and learning can be understood, and examines the kinds of institutional practices organized for developing occupational capacities. The second part focuses on procedural issues associated with learning for and through professional practice, and how assessment of professional capacities might progress. The key premise of this Handbook is that during both initial and ongoing professional development, individual learning processes are influenced and shaped through their professional environment and practices. Moreover, in turn, the practice and processes of learning through practice are shaped by their development, all of which are required to be understood through a range of research orientations, methods and findings. This Handbook will appeal to academics working in fields of professional practice, including those who are concerned about developing these capacities in their students. In addition, students and research students will also find this Handbook a key reference resource to the field.
The topic of workplace bullying and abuse gained considerable public and media attention during 2013 when the scandal of events at the BBC was unveiled following an enquiry led by Dinah Rose QC. The Handbook of Dealing with Workplace Bullying, edited by Dr Anne-Marie Quigg, presents the collective wisdom and knowledge of a number of lawyers, management experts and academics from around the world. The key themes include understanding the law in each country represented and the responsibilities of individuals as well as management teams and governors in organizations. New case studies are supplied by people working with and within HR teams who have professional experience of dealing with the issue, as well as practical suggestions that are of use to managers, to people accused of bullying and also to people who find they are targets of bullying. Dr Quigg summarizes the range and scope of the contributions by the individual contributors, commenting on the research findings and professional experience that informs them. The book thus reflects the variety of options for dealing with bullying that are relevant in different parts of the world, and focuses on advice that is pertinent in real life, rather than presenting a collection of academic theories.
The current global economic environment is defined by unprecedented uncertainty, a premium placed on knowledge, and the threat of future talent scarcity. Key to an organization's success under these conditions is its ability to strengthen the links between people and performance. Creating Healthy Organizations provides executives, managers, human resource professionals, and employees an action-oriented approach to forging these connections by creating and sustaining vibrant and productive workplaces. A healthy organization operates in ways that benefits all stakeholders, including employees, customers, shareholders, and communities. Using a wide range of examples from a variety of internationally based industries, Graham Lowe integrates leading practices with research on workplace health and wellness, quality work environments, employee engagement, organizational performance, and corporate social responsibility to make a compelling business case for creating healthy, resilient, and sustainable organizations. Creating Healthy Organizations offers readers, whether CEOs or front-line workers, an innovative framework and practical tools for planning, implementing, and measuring healthy change in their workplaces.
Publisher: Life with a Fabulous View, Incorporated
Category: Employee motivation
It's time to ENGAGE! Learn how business is evolving. You'll gain insights from 30 progressive companies that are revolutionizing the way we do business-leading to a rise in productivity, profits and employee engagement. Discover the proven formula to how YOUR company can make a positive impact on the planet by using business as a force for good...getting results that will make all your stake holders happy. ENGAGE! is your step-by-step guide to engaging your employees to create a lasting legacy. You will experience behind the scenes case studies with some of the most amazing companies such as TOMS, Virgin, Zappos, PUMA, Southwest, Whole Foods, HCL Technologies and many others. You will discover tools to identify new trends and implement proactive strategies to maintain a viable business in the ever-evolving marketplace. And you will learn how using employee engagement is a sound strategy for increasing productivity and revenues. Business as usual is anything but usual.
Volume 13 of Research in Occupational Stress and Well Being is focused on mistreatment in organizations. Mistreatment can be damaging to the individual as well as to the organization. This volume includes critical topics on customer mistreatment, aggression in the workplace, incivility, and workplace ostracism.